People led
Across technology, service and operational teams
Technology & Operations Leader · United Kingdom
I lead technology and service teams. My background spans managed services, networks, infrastructure, cyber security and automation. I now spend most of my time improving how those teams work and how they contribute to the business.
Selected evidence
Across technology, service and operational teams
From ~£240k loss to ~£180k gross profit before discounts
Identified / delivered in approximately six months
Leading teams across service delivery, engineering, networks, security, projects and consultancy.
Fixing service problems, improving client onboarding and joining up Projects with Service Delivery.
Long-standing experience across networks, infrastructure, resilience, security operations and technical governance.
Building a practical capability that reduces manual work and develops useful new services.
Senior scope
I am technically experienced enough to get into the detail when it matters. My job now is to set direction, build good teams, improve services and make sound commercial decisions.
Helping organisations decide what to keep in-house, what to outsource and how to plan major service or network changes.
Supporting major tenders and making sure technical promises can be delivered, supported and priced sensibly.